1. Data controller
The controller responsible for personal data processed through donyx.eu isEasyNet Technologies UAB, company code 306755852, VAT number LT100017217417, registered at Konstitucijos pr. 15-93, LT-09319 Vilnius, Lithuania. The company operates the DONYX website and commercial enquiries for Europe and the United Kingdom.
Privacy enquiries may be sent to [email protected].
2. Data we collect
Depending on how you use the website, we may process:
- identity and business information, including your name, company and role;
- contact details, including business email address and telephone number;
- project information submitted in quote, support or contact forms;
- technical information such as IP address, browser, device type, referral URL and security logs;
- analytics information when you have consented to analytics cookies.
3. Purposes and legal bases
| Purpose | Data | Legal basis |
|---|---|---|
| Responding to product, quote and support enquiries | Contact, company and project details | Steps before entering a contract and legitimate interests in handling B2B enquiries |
| Preparing quotations and fulfilling orders | Business contact, delivery and transaction data | Contractual necessity and legal obligations |
| Website security and abuse prevention | IP address, request and security logs | Legitimate interests in protecting the website and users |
| Website analytics | Cookie identifiers and usage events | Consent |
4. Recipients and service providers
We may use providers for website hosting and security, email delivery, customer relationship management, analytics and professional services. Cloudflare processes technical request data to deliver and protect the website. Analytics providers are activated only according to your consent choices. Providers may process data only for the agreed services and under appropriate contractual safeguards.
5. International transfers
Some service providers may process data outside the European Economic Area or the United Kingdom. Where required, transfers are protected by an adequacy decision, approved standard contractual clauses or another valid transfer mechanism.
6. Retention
- general product and quote enquiries: normally up to 24 months after the last relevant contact;
- customer and transaction records: for the period required by accounting, tax and contract law;
- security and rate-limiting records: normally no longer than 180 days unless an incident requires longer retention;
- analytics data: according to the configured analytics retention period and your consent;
7. Your rights
Subject to applicable EU or UK data protection law, you may request access, correction, deletion, restriction or portability of your personal data. You may object to processing based on legitimate interests and withdraw consent at any time without affecting earlier processing.
Requests may be sent to [email protected]. You may also lodge a complaint with the Lithuanian State Data Protection Inspectorate or, where UK data protection law applies, the UK Information Commissioner's Office.
8. Required information
Fields marked as required are needed to respond to an enquiry. If that information is not provided, we may be unable to prepare a recommendation or quotation.
9. Automated decision-making
We do not use website enquiry data to make decisions based solely on automated processing that produce legal or similarly significant effects.
10. Changes to this policy
We may update this policy when our services, providers or legal obligations change. The current version and update date are published on this page.